Quality policy

In an effort to continue to be a leader and a reference in the field of technical access solutions for work at height, FBA GOMYL has implemented a quality management system in accordance with the standard ISO 9001: 2015 to ensure, maintain and improve the level of service provided to our customers.

We are convinced that we have obtained the trust of our customers because we guarantee them safety, reliability, and a level of quality above industry standards with our products and services.

Our quality system is based on the following points:

• We focus on providing our customers with a comprehensive service based on our products and services, with the highest quality in all processes and with constant attention to customer needs and expectations. To achieve this, we put the customer at the center of our actions, giving them the importance they deserve by evaluating their satisfaction, and we can provide constant maintenance and technical assistance.
• We offer our workers and employees the opportunity to participate in the project with stability, security, training, and guarantee. From a professional point of view, you will always be up to date thanks to the personnel skills required for risk management, which are analyzed within the organization.
• Go beyond meeting the legal requirements and those of our customers, because we are committed to continuous improvement and innovation. With this in mind, we define the company's quality objectives each year as part of the management review.
• Maintain and improve the current position in the field of technical solutions for access to high altitude workplaces, as well as the development of markets such as lifting materials and other industrial sectors with great scope for growth.
• The policy is communicated to all company employees and other interested parties and we review it annually as part of the Management Review.

Last review: 31 May 2024